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Trail Rewards
One rate. No tiers. No expiration. Nothing to chase. The simplest version we could build, and we kept it that way on purpose.
How it works
1 point per $1
Trail Credits hit your account when your order ships.
100 Trail Credits = $5 off
Apply at checkout when you're ready — we never auto-apply.
Yours forever
No seasonal resets. No use-it-or-lose-it games. Your balance is yours until you spend it.
Start with 100 Trail Credits
$5.00 off, sitting in your account before you've ordered anything.
New accounts start with 100 Trail Credits — the full first redemption block. Apply it to order one or save it for the trip after. Not a gimmick, not a gate. Just a thank-you for trying a brand you haven't heard of yet.
What it isn't
No tiers.
Every member earns the same rate. We considered a tier ladder and decided it wasn't honest for a brand this new — we don't have purchase-frequency data to design tiers worth earning.
No expiration.
Your Trail Credits stay until you use them. A 'use it by December' rule is a tax on customers who buy gear once a year, which is most of our customers.
No stacking with other promos.
Trail Credits apply to your order subtotal. If a sitewide sale or kit discount is already active, Trail Credits redeem against whichever price you're actually paying. One discount per order keeps the math honest.
Questions
Within 24 hours of your order shipping. We don't credit your account at the time of purchase because returns would claw them back — waiting until ship-out keeps the balance accurate.
Trail Credits earned on that order are removed. Trail Credits you've already redeemed on a separate order stay as applied. No claw-backs on completed redemptions.
No. Trail Credits apply to the order subtotal after any sale or kit pricing is applied, so you always get the better price. Stacking rules stay simple by design.
Trail Rewards
Trail Credits start with your first order. No minimum, no fee, no chase. Start with 100 Trail Credits when you sign up.
Sign in to start earningYes — 100 Trail Credits ($5 off) is the minimum. We don't offer smaller redemptions because the cost of processing them would eat into the value.
Trail Credits earn on regular orders, not on gift-card purchases. Redeeming Trail Credits is fine at checkout for any eligible order. This is standard — otherwise the program would fund itself.
We launched single-tier on purpose — we don't yet have purchase-frequency data to design tier rewards worth earning. We're revisiting the program structure after 12 months of launch data. If we add tiers, we'll tell you what changes and why, and we won't grandfather existing members into worse terms.
Trail Credits stay with the account they were earned on — they're not transferable. If you want to give someone an order or a head start, a gift card or a paid order delivered to them is the path.
Sign in to your account at /account — your current balance and lifetime spend show on the rewards card. We don't surface balance in the cart or footer because we don't want the program to dominate every shopping moment.